Feedbase

Feedbase: Open-Source Product Management and Feedback Collection

Feedbase is a comprehensive open-source product management tool designed to streamline how products interact with their users. It facilitates efficient collection, prioritization, and resolution of customer feedback and issues. By providing a centralized platform for communication, Feedbase helps in sharing product updates effectively and gaining valuable insights into product status, ultimately fostering stronger customer relationships and guiding product development based on user needs.

Features:

• Feedback Collection: Gather user suggestions and ideas directly through a dedicated portal.
• Feature Prioritization with Voting: Allow users to vote on features, helping to guide development priorities.
• Custom Domain Support: Enable users to host their feedback portal on their own custom domain.
• Feedback Categorization: Organize submitted feedback using tags and statuses for better management and user understanding.
• User Discussions: Facilitate discussions around feedback items, allowing direct engagement with users.
• Changelog Management: Create and share product updates through an appealing and easy-to-distribute changelog.
• OG Image Support for Changelogs: Set Open Graph images for changelog posts to improve social media sharing appearance.
• Markdown Support for Changelogs: Write changelog content using Markdown for flexible formatting.
• Update Subscriptions: Allow users to subscribe to product updates via Twitter, Email, or RSS feeds.
• Centralized Dashboard: Manage all aspects including feedback, updates, and user inquiries from a single administrative interface.
• Hub Customization: Personalize the feedback hub's appearance with custom logos, themes, and styles to match brand identity.
• Team Collaboration: Invite team members to manage the feedback hub and product updates collaboratively.
• Integrations: Connect with external tools like GitHub and Linear for improved workflow and productivity.
• Public Hub Customization (Planned): Further options for customizing the public-facing feedback hub.
• Roadmaps & Feature Requests (Planned): Implementation of visual roadmaps and dedicated feature request tracking.

Summary:

Feedbase offers an open-source platform for developers and product teams to manage the entire feedback lifecycle. It empowers businesses to collect user suggestions, prioritize features through community voting, and communicate product updates via a customizable changelog. With features like integrations, team collaboration, and extensive customization options, Feedbase aims to centralize product management tasks and improve user engagement effectively, fostering a transparent product development process.